Welcome to FortisPay. These Terms & Condition govern your access to and use of our ecommerce store and related services. By visiting our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.
These terms are provided as general business policy content for our store in Pakistan and are not legal advice. For case-specific help, please contact support at [email protected].
You agree to use this website only for lawful purposes and in a way that does not harm the website, our business, or other customers. You must not misuse the site, attempt unauthorized access, interfere with its operation, or submit false or misleading information.
We aim to present product details, descriptions, images, and availability as accurately as possible. However, product information may occasionally contain errors, updates, or omissions. Product availability may change without notice, and we reserve the right to limit quantities or discontinue items at any time.
All prices displayed on the website are subject to change without notice. While we try to ensure pricing is accurate, errors may occur. If a pricing error is identified after an order is placed, we may contact you with the correct information and provide the option to confirm or cancel the order.
Applicable taxes, delivery charges, or other fees may be added during checkout where relevant.
Placing an order on our website does not guarantee acceptance. We reserve the right to review, accept, reject, or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, incomplete information, or other business reasons.
You are responsible for ensuring that the billing, shipping, and contact information you provide is accurate and complete.
Orders must be paid for using the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method. Payments are subject to verification and approval by payment providers and financial institutions.
We may delay or cancel orders if payment cannot be authorized, verified, or completed successfully.
We will make reasonable efforts to process and dispatch orders within the estimated timeframes. Delivery timelines are estimates only and may vary due to location, courier delays, public holidays, weather, operational issues, or other factors outside our control.
Risk in products generally passes to the customer upon delivery to the address provided in the order. Customers should inspect delivered items promptly and contact us if there is any issue.
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. You should notify us promptly if you suspect unauthorized access or use.
We reserve the right to suspend or terminate accounts that appear to be fraudulent, abusive, or in violation of these terms.
From time to time, we may offer discounts, promo codes, or special offers. Such promotions may be subject to separate conditions, limited validity periods, minimum order values, product exclusions, or one-time use restrictions. We may modify or withdraw promotions at our discretion.
All website content, including text, images, branding, product listings, and design elements, remains the property of FortisPay or its content providers unless otherwise stated. You may not copy, reproduce, distribute, or exploit website content without permission.
To the fullest extent permitted by applicable law, FortisPay is not liable for indirect, incidental, special, or consequential loss arising from your use of the website, your inability to use the website, delays, inaccuracies, product availability issues, or third-party service interruptions.
Our liability for a valid claim relating to an order will generally be limited to the amount paid for the affected product, subject to applicable law.
Our store may rely on third-party providers for payments, shipping, analytics, hosting, or operational support. We are not responsible for the independent policies or practices of third-party providers, although we work with them as part of our business operations.
We may update these Terms & Condition from time to time to reflect changes in our business, website features, or legal and operational requirements. Updated terms will apply once posted on this page. Continued use of the website after changes means you accept the updated terms.
If you have questions about these Terms & Condition, need support with an order, or require case-specific help, please contact us at [email protected].
